Senior Living Communities: Operations Management and Marketing for Assisted Living, Congregate, and Continuing Care Retirement Communities

Follow authors to get new release updates, plus improved recommendations. Benjamin Pearce is an expert in the senior living industry and dementia related care. He has three decades of experience working with over 200 communities in 33 states encompassing over $1 billion in annual revenue. Pearce has extensive experience as a published author of several books and as a public speaker for caregivers and supervisors. His book, Senior Living Communities: Operations management and marketing for assisted living, congregate and continuing care retirement communities was first published in 1998, and a second edition in 2007 by John Hopkins University Press is now the go-to handbook for effective senior residential facilities. It has also been converted into an online classroom for the certification of assisted living administrators in several states. He has also written many articles on senior living for publications such as Provider, Contemporary Long Term Care and Assisted Living Success, and has many eBooks on Amazon Kindle. Pearce also serves as an expert witness for assisted living and skilled nursing litigation. In addition, Pearce shares his expertise as an adjunct professor for Johns Hopkins University and New York University, while teaching a variety of courses about the elderly, dementia and customer service for continuing education online that is approved in all fifty states. He is currently Chief Executive Officer for EvoLve Senior Living. Formerly, he was Chief Operating Officer for Bloom Senior Living; Divisional Vice President of Operations - East for Holiday Retirement, managing 71 communities in 14 states serving over 9,000 seniors; Senior Vice President, Senior Housing of Genesis Health Ventures Inc.; Senior Vice President of Operations for A*D*S Senior Housing; and Vice President of Operations for Classic Residence by Hyatt. Pearce has received a number of awards including the Contemporary Long Term Care Order of Excellence in 1990, 1991 and 1994. The Contemporary Long Term Care Order of Excellence is awarded to recognize outstanding operators and is an elite fraternity whose members have been judged by their peers to be the nation's best. Read more about this author Read less about this author Read more about this author Read less about this author