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Perfect Phrases for Managers and Supervisors, Second Edition (Perfect Phrases Series)
Tác giả: Meryl Runion
NXB: McGraw Hill
Chi tiết sản phẩm
- #140,589 in Books
- #139 in Human Resources & Personnel Management
- #209 in Communication Skills
- #531 in Business Management
Về tác giả — Meryl Runion
Follow authors to get new release updates, plus improved recommendations. Meryl Runion Rose is a Certified Speaking Professional and the author of ten books about powerful communication that have sold over a quarter million copies worldwide. Her clients include companies such as IBM, associations such as the International Association of Administrative Professionals and agencies such as the IRS and the FBI. Runion Rose is a recovered passive who "had enough staying silent" and became "a woman on a mission to learn to say things in effectively powerful ways." Training and writing about the Speak Strong Method, Runion empowers people to "say what they mean, mean what they say, and not be mean when they say it, and to "express their true selves effectively." Meryl Runion lives in Cascade, Colorado. Read more about this author Read less about this author Read more about this author Read less about this author
Đánh giá từ chuyên gia
From the PublisherMeryl Runion is president and CEO of SpeakStrong, Inc., and a Certified Speaking Professional.
Meryl RunionMeryl Runion is president and CEO of SpeakStrong, Inc., and a Certified Speaking Professional.
Mô tả nội dung sách Perfect Phrases for Managers and Supervisors, Second Edition (Perfect Phrases Series) - Meryl Runion
Thông tin sách: Perfect Phrases for Managers and Supervisors, Second Edition (Perfect Phrases Series) (Kindle, 208 trang) – McGraw Hill, 2010. Ngôn ngữ: Tiếng Anh.
The Right Phrase for Every Situation . . . Every Time
Communication is the single most important skill for excelling as a manager. What you say and how you say it sets the tone for your department and your entire organization.
Perfect Phrases for Managers and Supervisors, second edition, has been completely revised to help you communicate in today’s workplace, where collaboration, cooperation, and personalization are critical to building an efficient, productive work environment. Learn the most effective language for:
- Setting a tone of mutual trust and respect
- Dealing with difficult employees and delicate problems
- Conducting interviews and performance reviews
- Empowering your people
- Disciplining workers or terminating employment
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